Privacy Policy

Our Company Privacy Policy

MS IDIOMAS is a company incorporated and registered in Brazil under company number CNPJ: 24.615.470/0001-28. This privacy policy will explain how our organization uses the personal data we collect from you when you use our website.

What data do we collect?

It is necessary for the company to collect personal information from candidates who intend to enrol on the courses we offer.  The information we require to process such requests includes:

  • Your full name
  • Your current postal address
  • Your e-mail address and telephone number
  • Your date of birth
  • Complete payment information
  • Proof of identity

Upon commencing your course, we may also request additional information by way of:

  • Queries and questions from your tutor
  • Students surveys and polls
  • Career development questionnaires
  • Coursework submissions and assessments

How do we collect your data?

You directly provide Our Company with most of the data we collect. We collect data and process data in several different ways, including the following:

  • When you register online or place an order for any of our products or services.
  • Voluntarily completing a customer survey or providing feedback on any of our message boards or via email.
  • Use or view our website via your browser’s cookies.
  • Automatic collection of information upon accessing our website
  • Information submitted to the company by e-mail
  • Enquiries submitted online using our online enquiry form
  • Correspondence by way of telephone or post
  • Interactions on any of our social media pages
  • Consultations with tutors and course advisers
  • Information submission during course enrolment
  • Payment information provided when paying for courses
  • Additional information required for certification

How will we use your data?

Our Company collects your data so that we can:

  • Process your order and manage your account.
  • Email you with special offers on other products and services we think you might like.
  • Ensuring our compliance with regulatory and legal obligations
  • To fulfil our side of the agreement and provide the services requested
  • Processing applications for enrolment and taking payments
  • To continue improving the quality of the services we provide

Marketing

Our Company would like to send you information about products and services of ours that we think you might like.

If you have agreed to receive marketing, you may always opt out at a later date.

You have the right at any time to stop Our Company from contacting you for marketing purposes.

What are your data protection rights?

Our Company would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request Our Company for copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that Our Company correct any information you believe is inaccurate. You also have the right to request Our Company to complete the information you believe is incomplete.

The right to erasure – You have the right to request that Our Company erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that Our Company restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to Our Company’s processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that Our Company transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: info@msidiomas.com

Automatic Data Collection (Cookies)

Cookies are small files stored on your computer upon accessing websites for the first time. We use cookies to store non-personally identifiable information, such as language preferences and location. This information is used exclusively to improve safety and the user-experience.

If preferred, cookies can be removed and/or blocked from your computer, though doing so could have a negative impact on your web browsing experience.  Consult your web browser’s ‘Help’ section for more information on how to manage cookies.

Privacy policies of other websites

The Our Company website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy

Our Company keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 30 September 2024.

How to contact us

If you have any questions about Our Company’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

1.    Email us at: info@msidiomas.com

2.    Call us: +55 11 98155-0203